Frequently Asked Questions Your questions answered

Did we answer your queries? If not, don’t hesitate to contact us through this number +65 6333 0633.
We are excited to be a part of your business growth as a corporate service provider.

Covering All Elements Of Company Formation And Much More

ContactOne offers various types of services for business owners and aspiring entrepreneurs in the Singaporean market. If you wish to set up a company in Singapore and looking for a corporate service provider for assistance, we are delighted to hear from you.

On this page, we have answered several frequently asked questions about our business so you can start working with us.

ABOUT ContactOne
Who is ContactOne?

ContactOne Professional Services is a corporate service provider based in Singapore, with the goal of helping those who don’t fully understand how to register a company. Our primary goal is to provide assistance to business owners so they can avoid the complex process of company incorporation.

Our company consists of 18 lean team members who will work with you to form your business, manage your compliance, and work on other administrative services.

What services do you offer?

Apart from company registration, we also provide our clients with company secretarial services, and accounting and tax services. We will help you set up your business, manage your payroll, file your taxes, maintain your company register, etc., depending on the package that you choose. 

Why should I choose ContactOne?

We guarantee you that we complete our services in the shortest time possible without any hidden fees. Other than that, over 10,000 clients have trusted us since we started in 2009. With all the compliance requirements including filing corporate tax to IRAS, preparing Financial Statements, and lodging Annual Returns every year, we make sure that you’ll never miss deadlines.

How much do I pay for your services?

One of our guiding principles is transparency. With that, we see to it that we are transparent with our solutions so our customers will have a complete understanding of the processes.

Our company registration services start at $395 per year, while our tax and accounting services start at $650 per year. Moreover, we also offer secretarial services in Singapore, which range from $390 per year.

Our most popular plan for small scale SMEs, the All In One Service Package is priced at $790 that will cover Secretarial, Financial Statements Compilation, and Tax Filing.

We have Basic Plan, Enhanced 18-Month Plan, Enhanced 24-Month Plan, Premier Plan, and Comprehensive Plan for our company registration services. For secretarial, accounting, tax, and strike-off, the company offers different sets of packages.

You can check our Services Page for more information about our pricing.

What Accounting solutions do you offer?

For accounting services, such as bookkeeping, payroll, and supplier payment preparation, we have collaborated with Xero Accounting Singapore to allow you to have the accounting information at the palm of your hands. We also have our in-house accounting solutions that we have specially customized for Singapore SMEs of varying sizes.

What does your Company Secretary plan include?

For company secretarial services, our plan includes the provision of a named company secretary, preparation of AGM documents, filing of annual returns to ACRAS when due.

Can I switch to your service if my company is still associated with a different service provider?

Yes, you can switch to our service even if you are currently connected to another company incorporation services in Singapore. When switching service providers, just make sure that you provide us with the basic information about your company and inform us about the services you need from us. After doing so, we’ll guide you on the process of taking over the documents your existing service providers kept.

How can I start working with you?

If you want to avail of the services we offer, you may go to our Services Page and select the package or plan you need for your company.

If you click the Enquire Now button, you will be redirected to a page with a contact form. All you have to do is provide us with the necessary details, such as your name, contact number, and e-mail address. Then, specify the category of the service you want to enjoy, type in your message, and click send.

You can also contact us on WhatsApp, and let’s discuss the package that will best suit your company’s needs. After our meeting, we just need you to provide the necessary documents and other requirements.

Is it necessary for me to visit your office to seal the deal?

In line with the ongoing restrictions in the workplace due to COVID-19, we have halted face-to-face appointments during this period. We will meet our clients through WhatsApp instead of having the usual in-person meetings.

Here are our WhatsApp numbers:

For Company Registration and Secretarial matters: 8666 3633
For AGM filing matters: 8877 2223
For Accounting and Tax matters: 8813 3833

Submission of documents will also be via email.

When the COVID-19 crisis is over, you can contact us through the same numbers provided above and schedule an appointment before going to our office. We are located at 1 Coleman Street, #10-06 The Adelphi, Singapore 179803.